Privacy Policy

Scope

This policy applies to personal information collected through aquamerge.ca and its forms. It does not cover information handled under a separate agreement, which is governed by that agreement and by our KYC and AML obligations.

What we collect

We collect only what a form asks for, and what is needed to answer you:

• Enquiry form: name, company, email address, telephone number, country, area of interest, stage, message and your consent.
• Request for quotation form: the contact and company details above, plus product or equipment description, quantity, delivery point, Incoterm, required date, contract type, payment preference and end-use declaration.
• Newsletter sign-up: email address and the fact of your consent.
• Aggregated traffic measurement: pages viewed and general usage patterns, recorded without identifying you individually.

Why we collect it

To respond to your enquiry or quotation request, to assess whether and how we can assist, to carry out KYC and AML screening where a transaction is contemplated, to send the sector notes you asked for, and to keep a record of the correspondence.

We do not sell personal information, and we do not use it for advertising to you.

Consent

Forms on this site require you to confirm your consent before submission. You may withdraw consent at any time by writing to hilary@aquamerge.ca, subject to legal or contractual restrictions and reasonable notice. Where we are required to retain a record by law, we will explain that when you ask.

Retention

We keep enquiry and quotation records for as long as needed to deal with the matter and to meet record-keeping obligations, then dispose of them securely. Newsletter addresses are kept until you unsubscribe or ask to be removed.

Safeguards

Information is held in access-controlled systems, available only to those who need it for the purposes above. Data in transit is encrypted. Where a submission contains sensitive commercial detail, we prefer to exchange it under NDA rather than through the website.

Service providers and cross-border processing

The site and its forms run on a third-party hosting and database provider, and email is delivered through a third-party service. Those providers may store or process data outside Canada, including in the United States. Where information is processed outside Canada, it is subject to the laws of that jurisdiction.

Our providers are engaged to process information only for the purposes we set, and not for their own use.

Access and correction

You may ask what personal information we hold about you, ask for it to be corrected, or ask for it to be deleted where we are not required to keep it. Write to hilary@aquamerge.ca. We may need to verify your identity before responding.

Email communications

Sector notes are sent only to addresses that have subscribed with explicit consent, consistent with Canada’s Anti-Spam Legislation (CASL). Every such email identifies the sender and provides a way to unsubscribe. Withdrawing consent stops further notes; it does not affect correspondence about an active enquiry or mandate.

Contact

Privacy questions and requests: hilary@aquamerge.ca · 416-768-7073.

AQUAMERGE INC., Toronto, Ontario, Canada. Canadian Corp. #1483337-6.